Privacy Policy

Please review our privacy policy. In a nutshell, we take many precautions to protect the information you provide us. We do not sell any information to third parties.

1. Introduction

At Biome Living Services, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information.

2. Information We Collect

We may collect the following types of personal information:

  • Name
  • Contact details, including email address and phone number
  • Address
  • Payment information
  • Other information relevant to providing our services

3. How We Use Your Information

We use the personal information you provide to:

  • Deliver and manage our services
  • Respond to your inquiries and provide customer support
  • Process payments and fulfill orders
  • Improve our services and website
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may be required to share your information with a very limited number of trusted third parties in order for our website and services to function as long as those parties agree to keep this information confidential.

Third parties we use which may have access to anonymous or very basic information on your (e.g. name, email):

  1. Stable Host: They host our email and website. We do not provide them with any personal information, however they may have access to our emails.
  2. Mailer Lite: Upon signing up to our email list, they will have access to your email and first name.
  3. Yandex: For website analytics, they may hold and store anonymous information on you in relation to visiting our website (IP address, time of visit etc).
  4. Stripe: Who processes our credit card payments. This company handles credit card information and personal details. They use the highest standards in security to protect your information.

Our invoicing system is self-hosted and therefore none of this information is shared. Our reports and assessment data are kept offline on a local machine and are kept confidential.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your information is stored securely and is only accessible by authorized personnel.

6. Your Consent

By using our services, you consent to our Privacy Policy.

7. Changes to our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

8. Contact Us

If you have any questions about our Privacy Policy or how we handle your personal information, please contact us.